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Geneva Transport Card for guests

Free public transport with the Geneva Transport Card!

Anyone staying in approved accommodation in Geneva is entitled to a free transport card. 

When you stay in Geneva, you will receive a free digital version of the “Geneva Transport Card.” This card enables you to use public transport free of charge in Geneva for the duration of your stay.

The card is personal and non-transferable and grants you free access to Geneva’s public transport network UNIRESO: buses (TPG), trains (CFF), and boats (Mouettes genevoises). It is unlimited for the entire duration of your stay.

Three days prior to your arrival, you will receive a link by email enabling you to get your Geneva Transport Card on your smartphone. You will then be able to use it to reach your accommodation from the airport. 

Take a look at the explanatory video below to fully understand how the Geneva Transport Card works.

Please to watch this video.

Frequently asked questions

This section contains answers to the main questions asked by customers.

 
How do I get my Geneva Transport Card?

Contact the accommodation where you will be staying, which must be registered with Geneva Tourism & Congress. If it isn’t, please ask the host to contact us directly. Three days before arrival, you will receive an e-mail from the accommodation with an online form to fill in to receive your Geneva Transport Card. Don’t forget to check your spam if you haven’t received the form.

When will I get my Geneva Transport Card?

On the day of your arrival at 0:01am, by e-mail.

  
What information does the accommodation need to send me the card?

Surname / first name / language / email / dates of stay / number of people and age of children.

 

If there are several people, how do we register each participant?

When there is more than one person per reservation, the person who has made the reservation receives his/her card by e-mail with a link to register the other people occupying the room. 

For groups there is an online form as well.

What happens if I don't have e-mail?

The transport card will be given to you at check-in.

 

What happens if I booked through Booking?

You will receive the Geneva Transport Card form on your unique and anonymous Booking alias.

 

How often are transport cards sent out?

For guests whose e-mail address we already have, the cards are automatically sent at midnight on the day of arrival.
For same day arrivals, the platform sends the guest cards automatically every 15 minutes


What should I do if I have not received my transport card or the information that I received is not correct?

Please contact the host directly to have it changed.

 

Is the transport card personal?

Yes. 

 

What about data protection?

The host is responsible for your data. They will tell you for what purposes your data will be transmitted.

 

Are you a host?

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