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Sustainability in Geneva

Geneva Tourism & Conventions Foundation

Tourism contributes to Geneva’s economic, cultural and social vitality. Like any activity, it also has an impact on the environment and the destination. Aware of these challenges, Geneva Tourism & Conventions has developed, together with its partners, a responsible tourism strategy for the 2026–2030 period.

Geneva is taking action for responsible tourism

The Geneva Tourism & Conventions Foundation continues to structure its work to support the development of more responsible tourism in Geneva. Aware of the environmental, social and economic challenges associated with tourism, it aims, within its sphere of influence and together with its partners, to help drive changes in practices through the implementation of concrete, targeted actions set out in the strategic document.

Building on the 2021–2025 strategy, this new 2026–2030 roadmap was developed in consultation with the destination’s stakeholders. It sets out the priorities, objectives and action levers that the Foundation intends to implement in order to support the transition towards a form of tourism that creates value for the destination, its residents, its visitors and its economy.

Download the strategy

A Strategy Built Around Three Priority Impact Drivers

This strategy is based on the priorities identified through an extensive co-creation process and aims to strengthen the positive impacts of tourism while supporting the sector’s transition.

It is structured around three priority impact drivers:

• Know-how – Economy & Heritage
• Living Systems – Nature & Culture
• Connections – Accessibility & Communities

It is translated into concrete actions designed to develop experiences that encourage longer stays, support tourism stakeholders in their CSR transition, raise awareness and engage both partners and visitors, bring stakeholders together around shared challenges, and facilitate the adoption of more responsible choices.

Review of the 2021–2025 Strategy and Key Learnings

The 2021–2025 Sustainable Tourism Strategy marked an important first step in gradually advancing the destination’s practices. Its implementation helped identify the most relevant actions and those that delivered the most significant results, providing valuable input for the development of the 2026–2030 Responsible Tourism Strategy.

Review the 2021 - 2025 Report

The annual reports are presented below, organised by strategic pillar and action. They highlight the main achievements and the key lessons learned from their implementation.

Results of 2025 actions 

Results of 2024 actions

Results of 2023 actions

Results of 2022 actions

Results of 2021 actions

We are TourCert certified

Geneva Tourism has been TourCert Certified since January 2026. The certification covers our sustainability management and corporate responsibility in tourism and is based on defined, publicly available criteria and a structured sustainability management system. Compliance with the certification requirements is independently assessed through a third-party conformity assessment process.
Detailed information on the scope of our certification, the applicable criteria, the certification process and our current public report is available here: 

tourcert.org

Open the TourCert Report

GDS-Index

Le GDS-Index est un programme mondial de benchmarking et d’amélioration de la performance qui aide les destinations à mesurer, piloter et améliorer leur performance en matière de durabilité grâce à un cadre structuré et fondé sur les données. Il évalue des indicateurs environnementaux, sociaux, liés aux prestataires ainsi qu’à la gestion de la destination, permettant aux villes et aux régions de comparer leurs progrès et de renforcer leur compétitivité.

Au-delà de la mesure, le GDS-Index accompagne les destinations dans la mise en place de systèmes permettant de gérer, suivre et améliorer en continu leur performance en matière de durabilité. Il aide les organisations à passer de données et de rapports fragmentés à des indicateurs clairs, à une prise de décision fondée sur des éléments factuels et à une gestion structurée de la durabilité. Le programme propose également un parcours de développement destiné aux organismes de gestion de destination (DMO), les accompagnant depuis leur engagement initial jusqu’à la mise en œuvre d’un Système de Management Durable, puis vers la préparation à une éventuelle certification.

En 2025, Genève a obtenu un score global de 68,1 %, soit une légère progression par rapport à 2024 (66,9 %). La moyenne des destinations figurant dans le classement s’élevait à 66,7 %.

Les résultats des catégories environnementale, sociale et prestataires affichent une légère baisse en 2025. À l’inverse, la catégorie DMO enregistre une progression notable de +11,5 points de pourcentage.

Résultats par catégorie :

Environnement : 70,1 % (contre 72,4 % en 2024)
Social : 68,4 % (contre 75 % en 2024)
Prestataires : 61,5 % (contre 66,2 % en 2024)
DMO : 69,6 % (contre 58,1 % en 2024)

Consulter le site du GDS-Index

Swisstainable

We are Swisstainable.
We are part of the sustainability program Swisstainable and classified at level III – leading. The sustainability program Swisstainable unites businesses and organizations along the entire Swiss tourism sector. Through our participation, we commit to continuous sustainable business development and implement the following specific measures:

- Reducing and monitoring corporate waste through team awareness and the introduction of a monitoring system.
- Creating inclusive communication materials, including videos in French and International Sign Language.
- Reducing our digital footprint through awareness, training, responsible equipment use, and appropriate reuse or recycling.

Visit the Swisstainable programme

Download Geneva's Swisstainable certification

Geneva partner of MyClimate “Cause We Care”

MyClimate “Cause We Care” is an initiative for climate protection and sustainable tourism in Switzerland. It enables visitors to our destination to contribute to climate protection by offsetting the CO2 emissions generated during their visit. Thus, by purchasing a Geneva City Pass, a Choco Pass or one of our public tours, 1 CHF is automatically donated to “Cause We Care”.  
In order to maximise its effect, the Geneva Tourism & Conventions Foundation doubles the contributions and donates an additional CHF 1.  
Thanks to this fund, the FGT&C supports a project for the ecological management of waste in Kenya, a local environmental protection association and is involved in its own climate protection actions.  

The fund created between 15 March and 15 November 2022 by these offsets corresponds to CHF 8038. This was reinvested in support of the Cause We Care project "Ecological waste management, creating jobs in Kenya," through a donation to the Association pour la Sauvegarde du Léman and in the implementation of the GT&C Foundation’s sustainability actions.

Accessibility with OK:GO

OK:GO promotes the provision of information on the accessibility of tourist facilities throughout Switzerland. The information should be up-to-date, uniform and easy to find for everyone.
 

  • To see the profile of our Tourist Information Centre in Geneva Gare Cornavin   Click here
     

     

Accessible Guides to Geneva

Explore Geneva through 12 Sign Language videos and 11 audio guides, from iconic landmarks like the Jet d'Eau to hidden gems in Carouge and CERN.

Explore the Accessible Guides
 

The State Council declared a climate emergency in 2019 and adopted the new revision of the Cantonal Climate Plan in June 2021.

Canton and city

The Canton, the City and the Geneva Tourism & Conventions Foundation each implement policies and initiatives addressing environmental, social and economic issues relevant to the destination. As a keen...

Responsible Tourism Initiatives in Geneva

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